WA transportation services back online following cyberattack

By: - November 10, 2023 10:40 am

(Getty Images)

Update: As of 9 a.m. Saturday, Nov. 11, Washington State Department of Transportation said all of its public-facing web applications and services had been restored.

“There is no indication at this time that any other systems were affected, or any personal information was accessed. The cause of the incident remains under investigation,” WSDOT spokesperson Kris Rietmann Abrudan said in an email. “We hope the public also joins us in recognizing the hard work of our Technology Services Division who worked tirelessly day and night to restore systems as quickly and safely as possible, as well many other co-workers who found ways to keep the public informed while systems were down,” she added.

The Standard’s update on Friday about the incident is below. Our initial story about the cyberattack is here.

Following three days of outages, many of the Washington State Department of Transportation public web services are restored, the agency reported Friday. 

A cyberattack hit the department starting Tuesday, cutting online access to statewide traffic cameras, ferry trackers and oversized freight permitting. 

As of Friday morning, ferry schedules, some ferry tracking on the mobile app, mountain pass conditions, the agency’s real-time travel map, traffic cameras, and online commercial vehicle permits had been restored, according to the department. 

More work, including to fully restore the ferry boat tracker, will be done over the weekend, spokesperson Barbara LaBoe wrote in an email. Services may be spotty as they first come back online the department cautioned. 

The department was still investigating the cyberattack and could not say Friday what caused it. 

The state agency that oversees cybersecurity, known as WaTech, said the transportation department was the agency affected by the cyberattack and that there was no immediate indication that data or personal information was breached.

Both WaTech and the transportation department declined to offer more specifics on the incident, citing the ongoing investigation.

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Laurel Demkovich
Laurel Demkovich

Laurel joined States Newsroom in 2023 after almost three years as a statehouse reporter for the Spokesman-Review. She covers state government, the Legislature and all other Olympia news.